Refund & Cancellation Policy
Effective Date: September 29, 2026
At SLP Tax Service, we are committed to providing professional, accurate, and compliant tax and related financial services. Please review this policy carefully before making a payment.
ALL SALES ARE FINAL
Due to the professional and service-based nature of our business, all payments are nonrefundable. SLP Tax Service does not accept returns, exchanges, or refunds once payment has been made, except where otherwise required by applicable law.
Tax Preparation & Professional Services
Fees paid for tax preparation, amendments, prior-year returns, consultations, document review, research, administrative work, and other professional services are nonrefundable.
Payment for tax preparation or related services does not guarantee a particular refund amount, tax credit, tax outcome, or acceptance of a return by the IRS or any state taxing authority.
Consultation Fees
Consultation and intake fees are nonrefundable. When specifically stated as part of the service purchased, a consultation fee may be credited toward the client's final service fee if the client proceeds with services.
Client Cancellations
If a client chooses to cancel or discontinue services after payment, fees already paid are nonrefundable. This includes situations in which work has begun, documents have been reviewed, research has been performed, or professional time has been reserved.
Duplicate or Erroneous Payments
If you believe you were charged more than once or a payment was processed in error, please contact us promptly. Verified billing errors will be reviewed and corrected as appropriate.
Payment Plans & Third-Party Financing
When installment payments or third-party payment services are available, the client's agreement with the payment provider may be subject to additional terms. Using a payment plan does not change SLP Tax Service's refund and cancellation policy.
Chargebacks & Payment Disputes
Clients are encouraged to contact SLP Tax Service directly regarding billing concerns before initiating a payment dispute. We will review legitimate billing errors and concerns in accordance with this policy and applicable law.
Contact Us
Questions regarding this policy may be directed to:
SLP Tax Service
901-742-2394
sherquna@slptaxservice.com
slptaxservice.com
Nothing in this policy limits any rights or remedies that cannot legally be waived under applicable law.